Category: | Restaurant, |
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Address: | 3094 NE 41st Pl, Homestead, FL 33033, USA |
Zip code: | 33033 |
Website: | http://pollotropical.com/ |
Opening hours (Edit) | |
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Monday: | 10:30 AM – 12:00 AM |
Tuesday: | 10:30 AM – 12:00 AM |
Wednesday: | 10:30 AM – 12:00 AM |
Thursday: | 10:30 AM – 12:00 AM |
Friday: | 10:30 AM – 12:00 AM |
Saturday: | 10:30 AM – 12:00 AM |
Sunday: | 10:30 AM – 12:00 AM |
Food is usually good like 90-95%of the time, but customer service is terrible. They never acknowledge the customer, the staff barely speak English if any at all. When you tell them i don't speak Spanish they still insist you do or again staff don't know how to speak English. Staff is not cross trained
Food is wonderful. Drive thru is long. I would give 5 but they never get the condiments right.
Edgar at drive-thru is fantastic! Funny and helpful. Other than that, the food is good like any other Pollo Tropical lol.