Firehouse Subs Kendall

RAFAEL. I've been ordering catering from this particular Firehouse Subs location for years. No matter how large the order, they always get it right and deliver ON TIME. Rafael is the manager/owner I believe and he's just the best guy to work with. Accommodating and professional. He's ALWAYS there to take my order. I'd recommend them to anyone looking for a delicious corporate luncheon. **Rafael, thank you for being so awesome, even in this crazy time the world is going through. 20 STARS!!!

Edit: I wrote this review after he dropped off food successfully for another luncheon, realized about 30 minutes later that I miscounted my people and had to order another 4 boxes of sandwiches to make up for it. Rafael to the rescue AGAIN...the man didn't even flinch, didn't make me feel bad about it and fixed my mistake in 45 minutes. I'm telling you, they're THE BEST PERIODT.

Went here for the first time last night. It was great! The workers were super friendly and the food was delicious! I had the Italian sub and it was one of the best subs I ever had! Great price too!

Tasty enough. A little bit overpriced

Man oh man I used to be an avid eater of Firehouse Subs back in college and didn't even realize that they had any locations in Miami. Once I found out I had to come for a reminiscent bite and like always brought my boyfriend along. We came an hour before closing on a weekday and was surprised to find it completely empty. I think the location for this store must be a little tough since it's tucked away in a back corner where you could only find it if you were truly looking for it.

I ordered the medium sized Engineer but got it with brisket $6.99: melted swiss cheese, sauteed mushrooms, and the "fully involved" (mayo, deli mustard, lettuce, tomato, onion, and kosher pickle on the side). SO delicious. My boyfriend went for the large (which really is huge and easily shareable with another) of the NY Steamer $7.99: brisket, pastrami, melted provolone, mustard, mayo, and italian dressing. This is usually my go to but I'm so glad I changed up this time though both sandwiches were delicious.

The reason I can only leave three stars though is because there was a couple issues with my experience here. The person I believe to be the manager took my order so I would assume he would know proper pricing and such so I was very confused by our bill. You can upgrade your sandwich with a combo deal but instead for us he individually charged everything (our chips, soda, pickle) so that our bill came out to be pretty expensive. When I tried to point this out he waved us off and simply walked away... The other issue was it took way too long for our sandwiches to be made. We were the only people there and must've waited a good 15-20 minutes for our food to be prepared with three able people behind the counter which I found to be pretty unacceptable.

I hope this location fixes these issues so I can return regularly for a good hot sub!

IG: @KFitzEatsMiami