Category: | Restaurant, |
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Address: | 6068 Universal Blvd, Orlando, FL 32819, USA |
Zip code: | 32819 |
Website: | http://www.nba.com/nbacity/NBACity_home.html |
Kids sports paradise
Stopped by for a quick snack with my family.
This restaurant is great for guests with older children/younger teenagers (10-15) who are interested in and passionate about the NBA. Great place to pick up an NBA related souvenir.
I gave this restaurant in Orlando Fl. 4 stars because of the food and our waiter Jonah. He is the ONLY reason why we stayed long enough to order our food. The front desk people we're rude and made us feel as if we interrupted their conversation. The woman turned up her nose and sucked her teeth at me when asking how many were in our party. She just told us to go up the stairs and give our paper to the girl at the top. When we got to the top of the stairs the "hostess" and I use that term lightly was curt and told us to follow her. No greetings... She sat us and hadn't grabbed enough menus even though we told her how many were in our party. I said that I was ready to walk out if our waiter was just as bad. Well, he wasn't, He was awesome. Friendly efficient courteous and very pleasant. I was very pleased with our service and the food was phenomenal. I ate every bite on my plate. Hopefully the rest of the staff will take a cue from him and learn how to greet and service patrons.
Food was good but my waiter Kevin was not as nice to me & my family as he was with other tables he waited on. I overheard him asking the other tables questions & getting a rapport w/them. I also had to ask for refills. I love the inside scenery but get a better waiter when you go.
NBA City in Orlando delivers the best level of service I have experienced in a long time. First, the decor is every NBA fans dream. Even the wastebaskets in the restrooms are NBA themed! Next, the service was excellent. We were seated immediately (even though it was quite busy) and our waiter catered to our every need. The food was exceptionally delicious, which I was not expecting. We had appetizers, entrees, and dessert and each was even better than the other. Try the "3 on 3"!
Overall, definitely recommended!