McDonald's

This is the only McDonald's I visit. Everyone is right on the ball. They are there to work not just for a job. The bathrooms are the cleanest I have ever seen. Pride shows. Very good

The food was perfect. The manager that took my order and delivered my food had outstanding customer service and a pleasant personality. The downfall was the location was slow. I don't think it's because the people that work there are bad or incapable, but I think the fun has been removed from this location. I stood and watched the crew and they were robotic in nature. I have seen this in other businesses and it is typically caused by bad leadership. If the senior people at this McDonald's beat everyone down, nobody is going to enjoy their work and that gets passed along to customers. The food was perfect, so maybe someone will read this and stress the importance of enjoying your work for best results. Leadership needs to support this crew and put in positive incentives to bring the life back to this McDonald's location. Maybe buy a round of the book The one Minute Manager for every shift and store manager would be a good idea. All employees need to feel appreciated and when they are not you have customers that wait 20 minutes for their FAST food at this McDonald's location.