Pollo Tropical

Love the food at Pollo and this time was no different. Even loved the new buffalo blue cheese.

However, this location was not great. Didn't have the unsweetened tea on floor. Team member offered to get it from drive-thru but got sweet after multiple times saying unsweetened and then expected me to drink it. When I asked for her to fix it she got an attitude.

Saucing Island was a hot mess. Very few cups with tops for take out and extremely dirty. Tables were dirty in dining room.

I will return hoping that this was a fluke.

The food from this place is amazing, and their sauces are an excellent pairing with the 2 piece chicken plate... but my only issue is with the staff seeming sour in the drive through during weekend afternoons

Manager is always on point at this location. I never have to wait for pick up orders. If noone has helped me right away he always shifts into customer help mode. Really appreciate it. Keep up the positive attitude.

Nothing but awesome homestyle food for a great price. The food tastes really good and the price is very affordable. The sauce bar is very diverse and tasty. You should try the garlic cilantro dip. Sometimes the drive through takes a bit long, but worth the wait.