Starbucks

Ryan is the absolute best. Just thought you all should know. He worked at another Starbucks location on the other side of town and then I moved. Then, BOOM! There he was again. Your energy is contagious. A great employee with a lot going for him in this industry. Already loved this store, but you being present makes it a lot better. Been coming here for over 12 years never did a review though, if that tells ya something! Flawless customer service is rare.

Update 7/15/2020
Was having a terrible day and still got exceptional customer service as I was taking phone call after phone call with work in the drive-through. Everything that could go wrong went wrong today and even as I tried to pay with a Starbucks app it was acting up I connected it to Wi-Fi and it still wouldn’t work but the barista named Jada had a wonderful personality and brighten my day. It is a little thing sometimes that brings people back to a company. I’ve been coming here for the last 13 years of my life and every experience Different as managers barista’s and leadership came and went I have witnessed it all. Even From the start of the pandemic, I can tell a huge improvement in attitude and over all the morale of the store. Jada you did a fantastic job today and I’m very grateful thank you for the experience that will keep a customer coming back.

8/9/2020
Another great customer service experience with Chris and Ryan awesome Guys awesome attitudes
Great way to start my day had to come back later for more coffee Definitely not the same experience from which ever lady was working the window difference between these guys and some of the other coworkers is night and day. I like the morning shift people they have better attitudes and make you feel at home where as the later shift makes you feel like it inconvenience. Kudos to Chris and Ryan. Chris’s name tag says SIR.
His personality alone will let you know who he is, regardless. Ryan may just be on the intercom and you’ll know who you’re speaking to when you put your order in because he is the utmost example of quality customer service and people who care about their workplace.

By the way night shift crew if someone’s app does not act right at the window it’s the app not the customer there’s something wrong with the Starbucks app sometimes. It will pull up at the intercom and say error by the time you get to the window because of the wait. However, to treat a customer like they are inconvenience because of technology advertised and produced by your company is shameful. Some of you all need to work on your customer service and realize that you work at a great place with customers who are normally in a good mood don’t spoil it because you don’t want to be there.

Never had this experience above from Ryan or Chris. I come everyday. They are consistent.

It was good got my order right not like the one on Tom Hill Senior dr very rude

Great service. The hardest thing for me is location. It's in a tight little corner for the drive thru so be careful and watch for pedestrians in this busy Kroger shopping center. Logistically it would be better if it were at a light BUT that's not Starbucks fault so since the coffee is good I risk it all and get my coffee anyway ??‍♀️??‍♀️?

Love coming to this Starbucks. They're super fast and polite. My ONLY issue is the parking lot. It's sooo hard to get in and out and find a parking spot but that's nothing against the store itself.

Great customer service as always! Happy Hour ~ Thursday! GREAT way (in my opinion) to say thank you to us(the customers)! #frapps #smores #thatcoffeesmelltho