Steak 'n Shake

Willie our server was outstanding. Food was great and I forgot how big the shakes were. We haven't been in 3 years because of military assignment. We enjoyed every moment of our visit.

The food was good, as always. I was there with my family. We were seated by one waiter and a few moments later, another waiter came to take our order. The first waiter came over and told that waiter that he has the wrong table then, right in front of us, they debated and somewhat argued about this. This I had to say left us feeling very uncomfortable. I had to joke with my husband and children that we're poplar and have two waiters fighting over us. One waiter eventually went away and the other apologized and took our order. Overall, the food was good but that particular experience, we should not have had to witnessed. By the way, no member of management came to us to apologize or offer any kind of incentive.

I just love this place. No matter the day, or time I would always love to go to this place. There bathrooms are clean, and the tables are clean. The service is speedy, but with quality l. Everyone would love this place.

Typically my experience at all Steak n' steak is not very good. My kids enjoy the burgers and loves their milkshakes. Willie was our server. Hands down....the best server we have experienced in awhile. Willie is a older man with lots of restaurant experience. Not trying to be harsh but the older the server....the better service you will receive. Better work ethics. I saw so many younger server just standing there not helping out. Checking their phones. I guess some of the younger servers missed the part on team building? They probably missed it because they had a notification that someone liked their post?????? Not saying all the younger generation have no work ethics but majority is lacking that. Keep up the good work Willie!! ????