Category: | Restaurant, |
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Address: | 3166 Wrightsboro Rd, Augusta, GA 30909, USA |
Zip code: | 30909 |
Website: | https://locations.captainds.com/ll/US/GA/Augusta/3166-Wrightsboro-Rd |
Opening hours (Edit) | |
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Monday: | 10:30 AM – 10:00 PM |
Tuesday: | 10:30 AM – 10:00 PM |
Wednesday: | 10:30 AM – 10:00 PM |
Thursday: | 10:30 AM – 10:00 PM |
Friday: | 10:30 AM – 11:00 PM |
Saturday: | 10:30 AM – 11:00 PM |
Sunday: | 10:30 AM – 10:00 PM |
Service was extremely slow on this night with 3 cars in front of me. We all waited patiently. Maybe they we're short handed but I was in drive thru. I have to give it a lower readying because I used to work at Captain D's and we've worked short handed plenty of times. But we head day and night managers that were bomb and pumped us up through it the day. This location needs more training to keep up with traffic no matter the staff. Pace yourself and cook as many orders as you can attend. Don't drop one order at a time... Once I got to the window they were still gathering my order. The police officer in duty stopped the cashier from my making my drinks momentarily because he decides to walk back there and make himself a drink. Lol hilarious right. Then she makes my drinks. She stays nice and calm the whole time. I got my food and pulled off. Thank God for patience because all I could was just observe. Being watched by your customer, every move you make to ensure their order. Damages the business when simple training skills could be just taught. Hold your teams accountable.
The Service Was Great, But How Do You Run Out Of Cocktail Sauce And You Are A Seafood Restaurant!! This Is A Manager Trying To Run Up Quarter Numbers While The Customers Are The Ones That Get Cheated!!
What sauce comes with fried green tomatoes? None. What about the picture there is an orange sauce in the picture. Not tarter or cocktail. That's Capt ds special sauce. Ok. Add that please. Like pulling teeth.
Went in for some Friday fish, a southern custom of sorts, to get a bite to eat! They employees were courteous as always, greeting you when you come in and my order was taken promptly. Asked if I need any sauces and such, making sure that my order was right before I left as they always do.
The only issue I have is with the portion size! I got the catfish 2 piece and the size of the filets were on the small side. They were hot though (I like mine fried...sue me!) and so were the hush puppies and the green beans and rice!
Good experience and worth a visit!
Better food than I expected from a fast food establishment. Platters are decently priced and have a lot of food. Stuffed crab is the best. Will be back again