Category: | Restaurant, |
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Address: | 3819 Broadway St, Quincy, IL 62305, USA |
Zip code: | 62305 |
Opening hours (Edit) | |
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Monday: | 10:00 AM – 11:00 PM |
Tuesday: | 10:00 AM – 11:00 PM |
Wednesday: | 10:00 AM – 11:00 PM |
Thursday: | 10:00 AM – 11:00 PM |
Friday: | 10:00 AM – 11:00 PM |
Saturday: | 10:00 AM – 11:00 PM |
Sunday: | 10:00 AM – 11:00 PM |
First time eating here in a couple years. Food is still fantastic. Unfortunately, a Big downside for me is they have replaced the old style of dining they used to have, with kiosks instead that you now have to order at when you go in(No Waitresses). Your order number is called and you have to go pick your food up. It is a sign of the times yes(Not a Good One though)! I personally think it really takes away from the classic soda fountain style diner that they were known for and that I Loved.
I drove by here not that long ago for some food. Food was ready as soon as I had turned into the window to pay for it. Not only was it hot and ready so fast but it was correct too. Not a mistake to be found. Delicious food and even better shakes.
Steak n shake is probably my second favorite burger place. I'm particularly fond of the Garlic butter burger. Served with a side of onion rings with ranch to dip them in. Ice cold sweet tea to wash it all down. Delicious! All the staff I've had the pleasure of interaction with have been polite and friendly. Cheaper then other burger joint choices. Self service options available. Mobile ordering with delivery available through ordering apps like Doordash. Service is usually quick. The above is praises.
However, I do have some complaints. On more then one occasion when visiting this establishment the tables had not been wiped down. The bathroom has been dirty and very unclean smelling. The floor has also been dirty and unkept looking. That being said I do realize that staffing shortages are still causing many establishments to have issues providing services but I also know such lacks in cleanliness will also cause problems in providing services.
We stopped for some quick road food (to go), but the service was pretty slow. We were waiting about 20 minutes, and at one point, it seemed that they had forgotten about us. Still, the food was good, and they gave us some extra fries as consolation for the wait.