Udupi Palace Restaurant

Service could be better.
Staff seemed awkward in the beginning as they made me change my seat and wanted me to sit in a seat of their choice which I found awkward. Food was great.
Staff was courteous and friendly.

Udipi restaurants in India are one of the supreme representatives of South Indian delicacies and we entered this place with a lot of expectations. I’m from Minneapolis and was in Chicago for the New Year weekend. Since my wife was feeling little under the weather and we had our lunch already in a different place, we wanted to just order a tomato soup to get her feel better and my cousins ordered filter coffees for themselves. I don’t have to stress enough on how much a filter coffee from a South Indian style restaurant is prominent and how much our expectations on this restaurant would have been. One soup and two coffees took their own sweet time to be served.

To our utter surprise the soup wasn’t hot and had chunks of bread floating on it. Adding to it, the breads weren’t even fried fully to look like croutons and quickly turned soggy. Like a sponge on water, the soup was soon absorbed and the bread croutons had become all bigger, hardly giving us any glimpse of the soup beneath it. Like rubbing salt on the wound, the coffee didn’t meet our expectations either and was another sour spot that we hit.

We called out our host and informed him that we were pretty disappointed with both the orders. While he was apologetic and offered a replacement with a different soup, he defended that the coffee should have been good. Since we were running shot of time, we were not in a position to wait for another 15 or 20 minutes for a soup and decided to pay for what we had(rather not had) and left the place.

I certainly hope that the place must have some enticing menu to offer, which we didn’t try our hands on, but to us get back to this place for a dining will definitely take some time.

Great south indian food. Vegetarian options are plenty. Friendly staff. Menu has enough options to keep the entire family happy!

The menu has too much on it and the Chinese Indian dishes are completely unnecessary. The restaurant needs to pick a few dishes to do great and stick with them rather than trying to cater to everything. Otherwise the food is good and it is a nice vegetarian place. The waiters were friendly. The chili appetizer is fire, definitely recommend

Amazing South Indian food. Staff is a slightly sluggish on service and hence reduced one star. This is one among the best restaurants in Devon for South Indian cuisine. What differentiates this from others is their impeccable consistency of taste. I have in many restaurants in Devon and their taste varies from visit to visit. Udipi till date (2years) has been very consistent.