Josephine's Cooking

BEWARE OF ORDERING WITH DELIVERY SERVICES LIKE UBER EATS!

The restaurant has their account set up wrong and even though I called I still had issues with my order. I’m so bummed to only leave a 3 Star review becuase I supported black owned businesses fiercely, but today was a headache.

My friend is visiting from out of town and wanted some Chicago soul food. When Captain Hard Time popped up on my Uber Eats options I got excited because I remember family and school gatherings there and the food was good. I googled the restaurant to look at reviews and Josephine’s came up. I called and asked if it was the same restaurant and was told yes, then I asked about the wings. As my pic shows, it is a different charge for light or dark meat and my friend wanted wings but we both didn’t understand what the meat selection was about. The woman that answered the phone said it was a mistake and just order the non extra fee one. So also as you can see from the pic the sides are $6.50 so we assumed the wings came withe fries and anything extra you had to pay for. We ordered greens and Mac n cheese. The meal came and we were shocked at the portion sizes for the cost so we figuered there must be a mistake. I called the restaurant and they said you get 2 sides free. I told them it doesn’t say that on Uber eats and I was charged $6.50 for each. I was advised to call Uber eats and after a 10 min call they issued a refund since I paid for free sides.

Tip: you get 2 free sides so put that in the notes section! If you pay for it they will NOT send extra portions to add on to the free side. You will only get the free sides and not the sides you paid for.

So I only gave it 3 stars becuase the Mac n cheese tasted like Kraft Mac n cheese with extra butter added and the greens tastes like canned Glory brand greens. My friend said the wings were good though so that raised the raiting to 3 stars.

I’m really bummed to leave this review and I hope they fix their presence in the delivery apps so people don’t have to jump through hoops and loops to get a refund ????

Nice restaurant, spacious. Wide variety of food options at very affordable prices. Service was slow and the coffee and juice were bad, but overall it was a decent experience

Amazing food amazing experience do yourself a favor and try the sauce you won't be sorry.

Attended Sunday brunch here; food was tasty with a good variety of selection. Wait staff was clean, professional and personable/ accommodating. Warm, friendly ambience

The food was excellent and dining was fabulous! An excellent place for dinner parties!