Category: | Restaurant, |
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Address: | 10421 E Touhy Ave, Rosemont, IL 60018, USA |
Zip code: | 60018 |
Website: | https://www.steaknshake.com/ |
Opening hours (Edit) | |
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Monday: | Open 24 hours |
Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
My friends and I went here yesterday. Amazing customer service, they gave us 3 free fries. We ordered just the sandwich but the waitress ended up bringing the sandwich and fries thinking we ordered a meal. She ended up giving us the fries for free which was really nice of her to do.
I have noticed a huge difference in the past few months. The service is way better. The staff is nicer and the food comes out fast now. My last few experiences makes me want to go back more often.
Best $4.99 meal in town. Never received a bad one. Always fresh and cooked to order. Service is sometimes slow but the wait is worth it. Staff is cordial and friendly, most will go beyond the call for customer satisfaction. Overall cleanliness of the store is acceptable. Parking facilities are spacious and accommodating with the lots being well lit and clean.