Category: | Restaurant, |
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Address: | 675 Meacham Rd, Elk Grove Village, IL 60007, USA |
Zip code: | 60007 |
Website: | https://www.steaknshake.com/ |
Opening hours (Edit) | |
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Monday: | Open 24 hours |
Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
Those foot long hot dogs are super good, and the food is really well priced! All around, a good place to stop by for a quick, tasty bite.
Love their shakes but the only problem with this restaurant is the time they take to prepare your order. I ordered online for pickup but despite of being there by the time I specified in my order, it took me 20-25 mins to get through the queue. I noticed that others also gave up and returned while I was waiting in the drive through. This is not the one time event, similar experience in the past.
I’ve lived in the area for a few years and more recently, probably since 2018, the service has steadily declined and WAIT TIMES are ridiculous (yes it’s freshly cooked but damn hire some more chefs during rush hours). Spend the extra time on training the staff. The food is usually on point with a few missing requests occasionally but that’s okay when your service is good and you move fast. Not the case here. Where’s corporate ? Lol