Chipotle Mexican Grill

Food was good, but the store needed a little work. At 3pm on a thrusday there was no silverware stocked and the garbage was overflowing even though they were not busy :/

This is a typical Chipotle chain, so the food and atmosphere is exactly what you'd expect. The rationale for me rating it 5 stars though is because we had an issue with our delivery for an online order, and when I called, I spoke with Alissa (different spelling perhaps?) who was the true epitome of excellent customer service. She was very understanding, patient, and friendly. She offered to call Door Dash (Chipotle's partner for delivery) and call me back...and she did so immediately. She even offered to remake our food for free if we could go pick up (which after 2 hours after our initial order, we could since we had finished working - which was the whole reason for us even ordering delivery...). Thank you Alissa for your customer service!! Your customer service is the reason for this 5 star rating!