Lou Malnati's Pizzeria

Absolutely the best pizza around, IMO, great staff and service, cold drinks. My go to place when friends come into town for pizza & they offer gluten free pizza too. Love this pie!!5*

I went here because my friends told me it was a real Chicago experience. I have to say that it certainly lived up to their talk. The atmosphere here was lovely. We went on a Thursday and it wasn't crazy busy like we were warned it can be on the weekends.

The tables and decor in the restaurant were nice. It wasn't overwhelming like the decor in Portillos. I liked the old firefighters life net they had on the ceiling. It was cool seeing some authentic history from the neighborhood on display.

The food was excellent. We got the Lou and a thin crust cheese pizza. Both were very tasty. The crust was crunchy on both, and they have the absolute best tomato sauce I've ever tasted. The desserts were divine, too. We got the trio dessert and the cookie with ice cream was my favorite. It melted in your mouth.

My only complaint was that the service to our table was slow. When we arrived, there were people ending their meal at the booth next to us. They left, the booth was bussed, another set of people were seated, and the other people got 3 deep dish pizzas before our food came out. Also, half our order came out before the other half. It was awkward when my friends who got sandwiches had to wait for the pizza to arrive for the rest of us, and their entrees became cold. It was a solid ten minutes from when we got the sandwiches to when the pizza came out, and during that time a booth seated after us also got their food. I'm sure there was some sort of mix up in the kitchen, but they didn't even apologize for the delay and confusion. If it weren't for that gaff, I would have given them five stars.

Overall, it was a very nice experience and good food. I'm sure we'll visit Lou's again next time we're in the area.

We can’t visit our son at college without making at least one trip to Lou’s!! Simply the best!!! I also had it delivered to my son for a Valentines Day surprise! Needless to say, he was one happy guy There was a bit of a glitch with timing of the delivery, as my son’s lacrosse practice went longer. The driver called me, went and made another delivery, and returned to delivery once my son was available. Great customer service between the driver and the staff I dealt with on the phone.

Always some of the best pizza in town. Service at this location was a bit slow and they ignored me... but then all of a sudden the partender noticed and I think she felt bad. So she gave me proper attention and was actually very engaging and friendly. Food timing was a bit discombobulated but the food was excellent. I had minestrone soup which did not taste like it was out of a can so that was good. And Ida spinach salad with goat cheese and pears and while it was basic it was very good. This was perhaps the first time I had ever had anything else besides pizza! I would do it again.

I have sat down to eat there a couple times. On weekends it's jammed and you will wait, probably an hour. But it's a nice, family atmosphere and the service is adequate. I usually get delivery. I normally get the deep dish and it's awesome. I recommend the butter crust and sausage pieces cause the wheel can be overwhelming. But it's just delicious pizza.