Category: | Meal takeaway, Restaurant, |
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Address: | 620 IL-59, Naperville, IL 60540, USA |
Zip code: | 60540 |
Website: | https://www.olivegarden.com/locations/il/naperville/naperville-fox-valley-mall/1135?cmpid=br:og_ |
Opening hours (Edit) | |
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Monday: | 11:00 AM – 10:00 PM |
Tuesday: | 11:00 AM – 10:00 PM |
Wednesday: | 11:00 AM – 10:00 PM |
Thursday: | 11:00 AM – 10:00 PM |
Friday: | 11:00 AM – 11:00 PM |
Saturday: | 11:00 AM – 11:00 PM |
Sunday: | 11:00 AM – 10:00 PM |
Food was excellent. Service was underwhelming. Too many frustrations to include in one post. Shift manager was attentive to our situation about 45 minutes into our experience. Love the food. Server needed some coaching to improve skillset. First poor server experience and we have dined at Olive Garden a myriad of occasions. Will still continue to patronize the restaurant.
Service was great. Prices reasonable. When I did the in house survey I should have let the know the breadsticks were hard. Normally they are so good. Also salad had too much dressing.
I've been to numerous Olive Gardens, this one like the rest good was average. Nothing to write home about. It's good but nothing special. This I'll be Garden in particular, our waitress only checked on us once. Didn't even bring any of our food out. I wanted another drink and couldn't because she never came around. One time she did, my mouth was full and couldn't order a drink. Only reason I tipped was for the busser that I had more interaction with than the waitress.
I really do enjoy going to the Olive Garden. It seems like the restaurant that I frequent has been very inclusive as of late. I love the diversity of the wait staff. But, there needs to be a higher level of professionalism amongst the wait staff. The other disappointment was that the quality of the prep for the salads was poor. I mean it looks like the ingredients for the salad were torn apart by hand. Don't get me wrong I'm going to continue going to Olive Garden. The rest of the experience was great. The entrees were tasty. Just little details -especially when people go out and spend the kind of money that they do it at a restaurant that were amiss -those things need to be attended to. Hope to be back at that restaurants and enjoying better service and and good food soon..