Category: | Restaurant, |
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Address: | 801 N Walnut St, Mt Carmel, IL 62863, USA |
Zip code: | 62863 |
Website: | https://order.subway.com/en-us/restaurant/11001/menu/?utm_source=google&utm_medium=local&utm_ter |
Opening hours (Edit) | |
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Monday: | 7:00 AM – 10:30 PM |
Tuesday: | 7:00 AM – 10:30 PM |
Wednesday: | 7:00 AM – 10:30 PM |
Thursday: | 7:00 AM – 10:30 PM |
Friday: | 7:00 AM – 10:30 PM |
Saturday: | 7:00 AM – 10:30 PM |
Sunday: | 8:00 AM – 10:30 PM |
Fresh food, great flavor, best bread around
Placed an order online to be picked up at 6. I received an email at 545 saying it was ready to be picked up so logically, we went to get it but it hadn't even been started on yet. *It actually ended up being about 30 minutes after my requested time.* Now I understand that they had a sudden dinner rush & I'm in no way upset that my order was not ready by my requested time however, I feel as though I should have been notified that my order would be slightly delayed instead of it being ready for pick up early, or at the very least on time. They also did not provide the extra toppings or special requests we included & 3 people ordered nearly identical sandwiches but none where marked to show the differences. I get that employees can feel pressured to get everything out during rushes but I believe management should have provided the appropriate training to anticipate those times of the day & to triple check visual orders since customers are trusting them read for their personal preferences, opposed to being able to verbalize requests with eye contact. Disappointed this evening but there's always room to improve!
Clean restaurant. Good food. Quick service.
Great subway. Super greeting when you walk in. Food prepared quickly and efficiently. Large salads! Delicious!