Category: | Restaurant, |
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Address: | 14206 US-30, Plainfield, IL 60544, USA |
Zip code: | 60544 |
Website: | http://bigsammysrestaurant.com/ |
Opening hours (Edit) | |
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Monday: | 11:00 AM – 11:00 PM |
Tuesday: | 11:00 AM – 11:00 PM |
Wednesday: | 11:00 AM – 11:00 PM |
Thursday: | 11:00 AM – 11:00 PM |
Friday: | 11:00 AM – 12:00 AM |
Saturday: | 11:00 AM – 12:00 AM |
Sunday: | 11:00 AM – 10:00 PM |
The experience here could’ve been better if the service person was more attentive.
Everything was hurried and more transactional. Not much warmth in the service at all unfortunately.
In fact, after serving each thing, the lady serving us was just rushing back. Never returning to ask “how is everything going?”
There were that many people that she was serving.
The bread that was served was very chewy and not easy to bite off. I wanted to tell our server about it but could not get a word in since she was rushing constantly. Then I noticed that other tables were also struggling with their bread as well.
We got:
Italian beef rolls for appetizers - tasty and good but not great. Deep fried so definitely not healthy at all but worth trying.
Gnocchi - which was just OK and nothing exceptional for the price charged for it.
Eggplant Parmesan - which was very good and differently worth ordering if you go.
The ambiance of the place is very festive and joyful overall. Liked that very much.
When it was time to pay, the tip options were:
20% and above
Hmmm…
For the service we received, that did not seem fair.
When you go to a pricey place like this, service is more important than even the food in my opinion.
And just because of that alone, I would not recommend this place 👎
Marco the manager was very welcoming and really doing a great atmosphere with all the clients ! Place super clean which is a most for me the serves very young and attractive 😜 I mean attentive ! So must place to go and visit
First time dining here, and everything was great! Our food was ready within fifteen minutes of us ordering, and it hit the spot. Our waitress was friendly and attentive. We'll definitely be back to try other items on the menu!
First time at Big Sammy's and we loved it. We wanted to try a couple different items so we got the pizza and the clams linguine. Both were excellent. Big Sammy himself went around to the tables to introduce himself and we were checked on several times by other team members as well. Wait staff was on the move the entire time we were there, and the service was top notch.
So out with old Fox's and in steps Big Sammy!
The service, food and prices were great.
Good libations offered while waiting on the delicious food to get to the table.
Highly recommended!