Jet's Pizza

(3 Reviews)
3344 S Route 59, Naperville, IL 60564, USA

Report Incorrect Data Write a Review

Contacts

Category: Meal delivery, Meal takeaway, Restaurant,
Address: 3344 S Route 59, Naperville, IL 60564, USA
Zip code: 60564
Website: http://jetspizza.com/stores/largemap/344
Opening hours (Edit)
Monday:10:00 AM – 10:00 PM
Tuesday:10:00 AM – 10:00 PM
Wednesday:10:00 AM – 10:00 PM
Thursday:10:00 AM – 10:00 PM
Friday:10:00 AM – 11:00 PM
Saturday:10:00 AM – 11:00 PM
Sunday:10:00 AM – 10:00 PM

Customer Ratings and Reviews

  • Ken Frisby on Google

    (February 27, 2019, 12:09 pm)

    Nice place. Lunch time pizza ???? slice ready or order the slice you want. ????

  • Kyra Meyer on Google

    (February 17, 2019, 7:47 pm)

    I loves the duo order from Jet's! The only downside is how off they can be on the ready time for pickup orders.

  • Matt G on Google

    (February 7, 2019, 12:19 am)

    UPDATE
    ----------------------
    My wife spoke to the manager, Robbie, the next day. He was very nice and apologetic. We got our money refunded for the order (that never did come) and he gave us a little bit of a credit for our next order. We ordered again a couple days later and the food was very good. There was one error with that order (we ordered 1 boneless and 1 traditional wings and got 2 traditional instead) but not a huge deal. Based on how helpful Robbie was and how good the food was, I wouldn't feel right leaving my review at 1 star. Because of the previous experience, I can't bring myself to give them 5 stars. But my wife and I were both very happy in the end.
    ----------------------
    I know that being one of the coldest days in history would severely impact the delivery time for our order. But this was unacceptable. I first called to make sure they were open and delivered to our house. The girl i talked to said they would but i wasn't ready to order yet so I said I would call back. The first red flag should have been when my wife called 4 times and was hung up on all 4 times. I assumed that could be a technical issue so I ordered online at 5:45pm (at least that's when I received the confirmation email). At 7:45, 2 hours later, I called and asked for the status on my order. After being on hold for 5 minutes the girl came back and said my order had just left. I'm assuming they have caller ID and knew which order was mine because she didn't ask for a name or order number. After another hour, still no pizza and wings, I called again and recapped our previous discussion. The girl told me they only had 1 driver and he had 4 other orders that were with mine and she would call the driver. Another hour passed and I called again at 9:45pm, 4 HOURS AFTER ORDERING. No answer. No pizza. No wings. I checked my credit card and it was charged the full amount, minus tip. $45 later, my wife, at 10:30 pm, is making me AND my 8 year old son dinner, which we should have had delivered at least 2.5 hours ago. If I could give them -1 stars, I would. 1 star is too good for this experience.

Write a Review

Photos of Jet's Pizza

Submit a review for Jet's Pizza

Your rating *
Your review (Be as detailed as possible) *
(100 Character minimum)

Tips for writing a great review:
  1. Be specific about your experience and the services that were provided.
  2. Be truthful - this review will help other consumers as well as the business.
  3. Be polite - give feedback in a constructive way.