Newby’s Pizza

Tried the lunch special today, $5 large slice of pizza and a drink and brought home a meat calzone. The food was very good. Staff was friendly and helpful. The dining area was clean as well as the self serve area with fountain drink dispenser and utensils. We are happy we decided to try Newby’s in Energy.

Chicago style deep dish, was pretty dang good.. cheese bread was good also. The only reason I don't give them a 5 star, was because there was ants around the sugar packets, and they were next to the packets of parmesan cheese and crushed pepper toppings. Very good food, they were busy and the wait was pushing irritating, but the food was worth the wait!!

Really good pizza and sandwiches! They could do better by having full table service with plates and silverware. We also shared an Italian salad that came to our table in a takeout plastic container in a bag! The salad was fine but the dressing came in three small bags. Obviously not homemade.

Arrived shortly before noon on a Friday. The atmosphere is an open friendly pizza restaurant. One of those that you can hang out and enjoy your pizza. Service was excellent, even with it being during lunch hours. Employees were courteous and efficient. The food was amazing and I enjoyed the new flavors that made the pizza taste so much better. The sauce and fresh ingredients are a part of what makes up the new flavors. They are very generous with their toppings which makes a well made pizza with ratio to crust, sauce and toppings. Had both thin crust and hand tossed pizzas cooked to perfection. I also ordered an Italian salad that was full of toppings and flavor. This isn't a huge amount of lettuce with a few toppings sprinkled on top, the toppings are a part of the salad and can be tasted in every bite.

Overall the best pizza experience in a very long time.

I had a bad experience here that easily could have been avoided. My buddies and I came in around 6:00 on a Saturday wanting to dine in. They have plenty of tables available for dining in but no wait staff, so we ordered at the counter. We got a Chicago-style deep dish, cheese sticks, and boneless wings. Then we got our drinks and sat at the table. I knew Chicago-style usually takes awhile, so we were waiting patiently. There was one other group dining in and they arrived after us and hadn't received their food yet either, so we kept waiting. After 50 minutes, I went to the counter to tell them that we'd take the wings and cheese sticks first if they were ready to go. Turns out, everything had been ready awhile and it was just sitting on the back shelf for who knows how long. Yes, we were sitting there for 50 minutes and the entire staff who could see us through the ordering window never once thought to bring us our food. Totally unacceptable.

Since it was all packaged to go (even though we had intended to eat there), we left and ate it at home. It tasted great, which was a big bummer that it was cold. The boneless wings would have been better if they were sauced instead of just being served as chicken nuggets with a side of dipping sauce.

Overall, this place has great potential if they can get their customer service corrected.