Harolds Chicken #7

The chicken wings and mild sauce are both excellent. There isn't any dining space in or around the restaurant, this is carry out only. So keep that in mind. Since orders are made fresh, they take about 15-20 minutes to prepare, so a good idea to order ahead.

The chicken is good the wait is long and the service is something to question. There's more to a restaurant then just frying food. Attention to detail for one thing. As I sit here wait for my order for the last 10+ minutes. I'm watching a customer wait to order b because no attended up front. Nope he just left. I don't think they really understand who there customer are or how to truly service Rockford. If they continue to operate this way they will not make it in Rockford

A very Long wait but they are just getting started and have to iron out the kinks and hire more people. Chicken is very tasty and I'm sure they will work into a good system. I hope people will go back and give them a good chance. The owner made a mistake and not only quickly corrected it, but threw in a bunch of extra wings. He apologized and was very friendly. I will definitely go back. I really hope they make it good.

The wait was 45 minutes to an hour. Some people never got their order fiiled. The staff is very nice but I told them that they have to improve wait time to be successful. Chicken wings and livers were fresh and good. I grew up in Chicago and I know how the chicken should taste. Please improve your wait time ASAP and you will be a winner in Rockford!