Steak 'n Shake

Very clean. Took almost 5 min to get seated,but was very busy. Having said that , food came in timely manner. Food as usual very good. Waitress very nice. I asked for sprite with cherry flavoring and she brought me an amazing drink .she did ask if I'd like to have it jazzed up with extra cherry flavoring and cherries. Good! Clean bathroom.

I placed a "to go" order over the phone. I was told it would be about 10 minutes. I got there apx 10-15 minutes later, paid and then stood and waited, and waited and waited! Finally, someone asked if they could help me. I explained I had an order I was still waiting on. It was under the warmer all along. I have been here before and received better service. I hope this is an isolated incident and not the new norm.

Wonderful food and good service both times. Much better than other locations. Today they forgot to give me my much needed therapeutic cookie! Trust me, I needed it after the week I had! ????????
Waaa!

It was busy and only one server. But she was attentive and very polite. She explained they were short handed and apologized. But food was delicious and I will be visiting again soon

Had one of the 4 for $4.00 meals. Was pleasantly surprised. Chili was good, sandwich was good & fries were hot. What more could you ask for? Oh yeah, server (Ashly) was excellent. Almost forgot the best part; cookie was fresh & hot.