Wendy's

We decided to try the new Wendy’s for dinner via our kids request… we knew it would be busy so we ordered online for carry out. They were extremely busy given it was 6pm. I didn’t wait as long as I anticipated to get our food. Unfortunately, I realized at home 2 of the burgers we ordered were incorrect. I ran back up to see if they could fix them. I was appalled by the customer in front of me (who likely got my premium burgers instead of standard cheeseburgers) who was making a scene and threw a burger at an employee! I felt terrible asking them to correct my order. They are new in town, new to this business and completely swamped! However, not just one but 4 of the 6 employees I saw working made it a point to apologize as they very quickly corrected my order. Nobody working looked stressed or annoyed and clearly they were working as a team. They replaced all 4 of our fries fresh too - which was above and beyond. They thanked me for my patience and kindness! They thanked me?! How nice to actually see all of these things! Especially after such a rude and disrespectful customer they had just encountered. Seems like a wonderful group of women working - you do not see that much anymore at all! 👏🏻👏🏻👏🏻

Closed lobby earlier than posted time on the door. No other signs indicating the lobby was being closed early. I had ordered take out and was told to go through the long drive through line. Which defeats pick up in store. Other than that food was good and the new building looks nice.