Category: | Restaurant, |
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Address: | 2728 N S 6th Street Rd, Vincennes, IN 47591, USA |
Zip code: | 47591 |
Website: | https://locations.dennys.com/IN/VINCENNES/247696?utm_source=yext&utm_medium=local-listing&utm_ca |
Opening hours (Edit) | |
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Monday: | Open 24 hours |
Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
The waitress was very nice. Considering we had 7 people, they were very patient with us. The food was pretty good too, and we received it quickly.
My friend Max and myself went to Denny's and it was like 3 am and our servers name is Norma and she is always such a delight. I'm waiting for her to send me a video that she took of me while I was there. Yes the food was great as it usually is. So yes we had a great experience at Denny's with Norma.
My brother and I walked in and were advised that there would be an hour wait for food as the shift manager had had a personal emergency and had to leave. There were two servers, a dishwasher, and a cook. We sat and passed the time and in due course our food got to us. Despite the fact that the staff was seriously overloaded, the food was exactly what we ordered and tasted exactly as it should have. While we sat there, the cook walked out mid-shift, the stress was just too much for him. This left the two servers, Norma and Chelsea, to handle everything while the dishwasher dealt with the mountain of dishes and helped out where he could. Both servers tried to call the GM and left voicemails. After that their calls were met with the beeping that indicated the GM had turned off their phone. (We were seated close to the kitchen and could hear all of this.) Norma ran back and forth between the kitchen and the tables while Chelsea was also working tables and hostess. It was an absolute madhouse, but through it all, Chelsea maintained a calm and polite demeanor and Norma was the very picture of grace under fire. We didn't see much of the dish guy, but when we did, he was always busy. The food is pretty much what you would expect from a 24 hour dinner, but the staff and service were absolutely unmatched.
We had a wonderful experience with the overnight staff tonight. They were extremely short staffed for a Friday night but did their absolute best and were very apologetic for the wait times despite other rude customers. We just wanted to recognize the hard work of the overnight staff tonight. Service to us was wonderful and friendly. Thank you to waitress Norma and Leon.