Pizza Hut

I chose to pick up, because it was close to where I was in the city, and there's not a PH that delivers to my house. The food was fine, and the staff were friendly enough. The wait, though, was unbelievable, and it was happening for everyone who came in to pick up, and there were a number of phone calls with people complaining about waiting and errors. It seemed like no one really knew what they were doing.

This is the only location in Indianapolis that will answer the phone place you on hold for 2 minutes tops. That is standard hold time for a customer as I myself work in a call center, and know it is beyond the worst experience a customer could have to sit on hold and no one checks in ???? ... this location hold a GREAT STANDARD when it comes to phone etiquette. For that I give five stars... I call and get the same order two medium hand tossed sausage and pepperoni ???? it’s my family’s favorite ???????????? we are never disappointed, prep time is never more then 30 minutes when I had it delivered they set all of the correct expectations ( it’s like they google map me and Calculate the traffic for their drivers to ensure their travel safety) that’s just my thoughts but it makes me feel like they care about me and the employees. ???????? I just want to say thanks for great customer service they could teach the Post Rd ????????‍♀️location a thing or two????????‍♀️
KEEP UP THE GREAT WORKS SHADELAND ????????????????