Chick-fil-A

Chick-fil-A has come to be known for their good food and fast service. Do not expect fast service at the Pella location. I have rarely had to wait for my food at a Chick-fil-A. But at this location, not only did I wait, I had to pull ahead and shut off my car. Meanwhile, the 2 cars behind me (that also had to pull ahead and wait) were given their orders several minutes before I finally received mine. I only ordered 3 chicken sandwiches, no fries, and no drinks.

Best Chik-Fil-A meal I have had in a long time! And Ive been eating Chikfila since I was about 4 years old. Its definitely worth the drive, better quality than what I expect of the Ames Chikfila.

This is at least the second time that we have gone thru the drive thru and have not received all of our order. The tag on the bag is correct but the items in the bag are not all there. It is very upsetting when you get home and all of your order isn't there, BUT we paid for it all. So then I go to the survey and it keeps telling me that I am not filling it out fast enough and kicks me out!!!! Very frustrating!! The food we received was very good and the workers are very nice but they need to make sure people ar getting what they order!!

We normally love Chick fil A, however, this experience will keep us from going back to this location for a long time. I get the regular chicken sandwich and it was as small as a regular hamburger from mcdonalds and cost way too much. Another person got the 4 pack of tenders and they were burnt and as small as chicken nuggets, and it cost way too much. I never thought this place would lower the quality of their food. I'm very disappointed.

My salad was just OK. The chicken strip was small serving.
My husband was the one who was able to compare because he has eaten in other branches in West Des Moines..he just politely said, it's different! The facility being new is clean but our table was not cleaned. The staff where friendly but food could have been better.