Category: | Restaurant, |
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Address: | 3070 Highland Pointe Dr, Owensboro, KY 42303, USA |
Zip code: | 42303 |
Website: | https://www.ihop.com/en/restaurants?searchQuery=42303 |
Opening hours (Edit) | |
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Monday: | 6:00 AM – 12:00 AM |
Tuesday: | 6:00 AM – 12:00 AM |
Wednesday: | 6:00 AM – 12:00 AM |
Thursday: | 6:00 AM – 12:00 AM |
Friday: | 6:30 AM – 12:00 AM |
Saturday: | 6:00 AM – 12:00 AM |
Sunday: | 6:00 AM – 12:00 AM |
I was very grateful that the food was good. Other than that, for being brand new to our town in a nice big brand new building, the staff and atmosphere were very poor. Rude hostesses, and poor hygiene. Food was great, came out fast, and waitress was very nice but maybe a bit under trained.
IHOP has a much wider menu than I was aware of, including lunch and dinner items. I opted for a healthier breakfast option with their Simple & Fit 2 Egg combo. It was really good. The turkey bacon was easily the best I've found in restaurants. The kitchen was a little slow, even with the dining area not all that full, but the service was still good.
The food was excellent, but IHOP needs to work on being a better place to take a large family gathering. I took my wife, four kids, my grandson and my parents (total: 9 people) and they had a difficult time accommodating us.
They also split our order up so some got their food later than the rest of us.
This is the sort of thing Denny's handles well ... even Cracker Barrel does okay ... but IHOP still has to master.
I'll be back, just maybe not with the whole crew!
Two experiences with IHOP since opening in Owensboro, both were excellent. My workplace ordered IHOP to go last week and everyone loved the food. Even though it was carry out it was still warm and flavorful. My Country Omelette was amazing! Second experience was dine-in and even though the restaurant was busy, we had a minimal wait to be seated and then to get our food. The pancakes are light and fluffy and even though I don't really pancake syrup, the Butter Pecan syrup is awesome. I will definitely be coming back!
Our experience could have been better. We tried this restaurant after it had been open less than two weeks. Our food took a little longer than we expected and arrived barely warm. Our server, Amber, was very pleasant and helpful and did her best to make things right. I noticed that she seemed to be helping other servers and customers all over the dining room and having to cashier repeatedly, for her coworkers. I get the idea that staff wasn’t properly trained prior to opening. We will try again much later. Hopefully the kinks will be worked out next time.