Category: | Restaurant, |
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Address: | 1065 N Main St, Madisonville, KY 42431, USA |
Zip code: | 42431 |
Website: | https://locations.captainds.com/ll/US/KY/Madisonville/1065-N-Main-St |
Opening hours (Edit) | |
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Monday: | 10:30 AM – 10:00 PM |
Tuesday: | 10:30 AM – 10:00 PM |
Wednesday: | 10:30 AM – 10:00 PM |
Thursday: | 10:30 AM – 10:00 PM |
Friday: | 10:30 AM – 11:00 PM |
Saturday: | 10:30 AM – 11:00 PM |
Sunday: | 10:30 AM – 10:00 PM |
Drive thru can be slow at times but food is always delicious
Always good and fresh. Awesome customer service.
The resturant itself looked a little rough but it could be just because its an older model, it definitely needs a remodel asap!! But the food was absolutely delicious!!
Prior to today I've had great experiences with Captain D's. I ordered creamy shrimp scampi for my son. When the employee was giving me the order, she opened the container and gave me a weird smile. Brushing the encounter off, I took the order home without checking it (an error on my part). His creamy shrimp scampi lacked cream (sauce). I called the restaurant (5x) to make them aware, the line was busy each attempt. I went back to Captain D's and asked for a replacement. The replacement had very little sauce, I request more and stated I would pay for the extra sauce. The employee who gave more sauce stated they aren't suppose to give more sauce because it's already portioned, but she went ahead and did it anyway.
My recommendation is don't order the creamy shrimp scampi or be prepared to get a lecture if you ask for extra sauce.