Outback Steakhouse

Service was beyond great. They food was excellent and the management is top of the line. Always a pleasant experience.

My boyfriend and I went to Richmond for our anniversary and had a great experience. Sam, I think his name was, was a great waiter. He made sure we were satisfied and made sure our drinks were full. He made good conversation with us and was also very nice. He certainly deserved a great tip!

Our service was mediocre even though there were very few tables occupied. One of our steaks came out raw when it should have been cooked medium. Food was good as usual otherwise. I wish I could find their tangy tomato salad dressing on a store, that's the best!

My wife loves this restaurant. We have eaten at the one in Lexington several times. This was our first stop at the one in Richmond. The sever was very nice and waited on us immediately after we were seated, and very quickly took our order. Unfortunately it took over thirty minutes to get our food, which I can kinda understand because of how busy it was. The food was hot and delicious when it finally arrived. Upon finishing our meal the server brought us our check and when intended to get dessert but he never asked if we wanting anything, so I decided to order anyway. We ordered a single piece of cheesecake but since we had already been there for so long we ordered it to go. My wife had asked for a to-do plate for the remainder of her meal. The server brought the plate and told us that the cheesecake would be right out. And then we were waiting again. 35 mins went by and the server passed out table several time. Finally I stopped him and asked about the cheesecake. He looked and saw my wife's to go plate and assumed that was the cheesecake all along. He apologized several times and promptly got the cheesecake. Because of how long we had to wait on things during this visit I could not give the best rating but I am hoping this wait is a one off.