Puccino's Coffee

Puccino's is my usual go to coffee place. I only gave it 3 stars because of an unpleasant experience I had there within the last month. I ordered decaf coffee on a Saturday morning on the way to meeting. After drinking it I became aware that it wasn't decaf. When I went in the following Saturday, I learned why. As the barista was making my decaf, another employee came behind her and arbitrarily added a shot of espresso. I noticed and fortunately so did the barista. She asked him what he thought he was doing and he said helping you by adding the shot. She told him it was decaf and he had no business doing that. He said he just figured it was regular coffee. I let them know that that was NOT okay. I had already mentioned that the week before I had ordered decaf and realized that either they didn't use decaf like I asked or this same employee (who was working that Saturday, too) had arbitrarily added espresso to my decaf. They apologized. I explained to them that what he did was dangerous. If a client has a heart condition, they usually have to drink decaf. His action could have serious implications. But, all they did was apologize.
When I went with two friends for coffee this evening, I stressed decaf to the server. I got decaf. I told my two friends who were with me what had happened in the past. They couldn't believe that someone could be such an idiot. So, everyone watch the staff while your coffee is being made so this doesn't happen to you!! I will probably start going elsewhere for my Saturday morning coffee.

This place is my guilty pleasure in the morning when I need a place other than the office to do my work. The staff is wonderful, friendly, hard working.

Thomas is world class. My son and I veture every Wednesday and Thomas is so personable with us that most the time he has our breakfast ready for us by the time we arrive. Love love love this place and the staff!!

So clean and colorful place! Parking is free and available. Drive thru is available. Staff is very nice. Good for chatting but not recommend for study. Handicap accessible. Kid-friendly. It has many products not only coffees. Next to many shops and stores. Has many branches around Metairie and New Orleans.

I enjoyed the green tea with orange juice. What a unique combination. They have lots of coffee choices, Italian sodas, pastries, and small lunch items. Also there's gambling in the back for some reason. The seating area is spacious and has lots of decorations to enjoy. There is a drive through window as well.