Category: | Cafe, Restaurant, |
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Address: | 1200 Cooktown Rd, Ruston, LA 71270, USA |
Zip code: | 71270 |
Website: | https://www.starbucks.com/store-locator/store/10285/ |
Opening hours (Edit) | |
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Monday: | 5:00 AM – 9:00 PM |
Tuesday: | 5:00 AM – 9:00 PM |
Wednesday: | 5:00 AM – 9:00 PM |
Thursday: | 5:00 AM – 9:00 PM |
Friday: | 5:00 AM – 9:00 PM |
Saturday: | 5:30 AM – 9:00 PM |
Sunday: | 6:00 AM – 8:00 PM |
Congratulations to Kyle — today is his first day working @ SBUX. Understandably he was having a little trouble keying in my complicated order. Then my SBUX phone app inexplicably wigged out & I couldn’t use my stars ⭐️ to pay for my coffee. I offered to step out of line while I got my app fixed. Brooke stepped in, performed a Jedi Knight trick, and comped my drink. I doubly admired her Master’s level customer service maneuver: turning a newbie employee + a tech-dull customer into a pleasant surprise, and who doesn’t love a free Venti? ;)
Chris (the barista from Vidalia) ROCKS! He totally redeemed our past bad experiences at this Starbucks! He was helpful, kind, and personable!
Update from April 2021 - Connor (spelling) in the drive through = customer service the way it should be.
Excellent customer service! Fast drive thru! Love the flat white with coconut milk (& extra shot of espresso)!
Very crowded. Long wait. Friendly service and my drink was great as usual.