Bruster's Real Ice Cream

This place is absolutely fantastic, there are always multiple incredible flavors and at least 3 vegan options. I come here a lot with the kids and the rewards program is good enough to keep me loyal.
The staff are always charming and in good spirits.
I would like to see a fence or some large shrubbery so you feel a little more separate from the traffic, but that's my only complaint.

I’m new to MD and wanted to treat myself for Valentine’s Day and try Brusters out, and let me tell you I was not disappointed. I waited for about 15-20mins in line to order. Tried a 2 scoops waffle cone with sea salt caramel and Oreo, the sea salt caramel was good but didn’t love the aftertaste, however I enjoyed the Oreo flavor a lot. I gave 4 stars because wait was a little long, normally this wouldn’t bother me that much but boy it was FREEZING outside. I don’t know if it would be possible for the managers to put maybe a heater or something outside so customers don’t freeze their butts off in line.

Will definitely come back keeping this inconvenience in mind, maybe when the weather is warmer.

The staff is really friendly and was satisfied with my order :)

I had a incident that happened but after speaking with the owner (Hillary) who took the time to reach out and call a customer speaks volume! This is the the kind of leadership that establishments need. Bruster’s was always a great place but Hillary and Gary put the topping on the cake! Thank you for listening to me, I felt like a valued customer and you will always have me and my family as customers. Congratulations for making Bruster’s an extra beautiful place!

Ice cream here is always top notch and the service is good. Love the rotation of seasonal flavors. And they have, in my opinion, the best mint chocolate chip.