The Frost Bar & Igloo Experience

The igloo was so much fun and very cozy!! The mansion has so much history and even secret passageways!! We stayed in the West Wing, the rooms are very nice with a private deck. The food and drinks were 5 star!! We will definitely be returning.

This place is absolutely incredible. I came with two friends and we were able to book the igloo experience. The igloos were warm and cozy and the food and cocktails were absolutely delicious. All the employees we came in contact with were so welcoming (particularly Leon and Brandon) and I was highly impressed by the level of customer service. The resort itself has easily accessible parking. We were able to enjoy some desserts in the karaoke lounge downstairs after dinner as
well and that was definitely one of the highlights of the night! The gentleman who was running the event made sure everyone participated and he was very convincing because even I went up to belt one out a duet!!! I am hoping to come back and book a room as the location is beautiful and there were so many more dishes I wanted to try.

Nice venue. Igloos are NOT appropriate for small children, wires/cords/space heaters etc... 1 star review because we arrived 10 minutes late to a 4pm reservation- 4 adults and a 3 mos. old. Waiter came to introduce and give us time with the menu and never returned. After 20 minutes, we asked staff about our waiter, they didn't say much or offer to help but told us someone would be over, and 30 minutes later, still nothing. We never ordered anything, no one came and we had a baby and finally just had to leave. **Terrible** service and certainly not worth sitting in a plastic tent, in the dark for.

EDIT: we received a phone call from Tarum, the food and beverage director 20 minutes after arriving back home from the failed experience. He apologized profusely and asked us to come back if we could, which we couldn't as we were 45 min away, have small children in bed and traveling the next morning. I asked to transfer his kind offer to my parents who were hosting us on the Cape and he obliged. My parents, aunt and uncle went this evening and received the full VIP igloo experience on the house. I still highly recommend this as an adults-only outing but changing my stars to 4 because of how well my folks were treated upon return. They said food was great, staff was friendly and they recommend an apres dinner drink at the cozy indoor frost bar when your 90 minutes is up in the igloo.

My sisters and I had a wonderful experience in the Frost Bar igloo the other night for dinner! The food was delicious, service was great and the igloo was very comfortable and cozy. Anthony, our waiter, was pleasant, efficient and checked in on us at the right times. We got the Cape Cod Classic which included fabulous clam chowder served in cast iron type crocks; lobster salad rolls stuffed with big chunks of fresh lobster on a perfectly toasted warm bun and fun individual servings of Smores. The only thing I would add would be more chocolate for the Smores (there were plenty of hot marshmallows and graham crackers though). Next time, I'll bring a few chocolate bars in my purse and also ask for directions on how to use the blue tooth speakers.