Papa Gino's

Pizza is great better than Dominos. We ordered our pizza to go and received it very quickly. However I’m giving three stars because the customer service was atrocious. The first time I called in my order I could hear people in the background but nobody spoke to me. The second time I called I spoke to a very rude woman who I had to repeat my order to literally four times and then had to ask her when I should come pick it up. When I arrived to pick up my pizza the woman at the cash register asked if we were all set. I informed her that we called in our order and she walked away saying nothing. About five minutes later another employee asked if we were all set and the previous woman responded saying “I don’t know, they said they ordered a pizza or something”. Very rude and very unprofessional. The entire time we sat there waiting it felt like we were in a jail waiting to be processed. The rude employee who I learned was named Tiana (after explicitly asking her name as she wasn’t wearing a name tag because she informed me that they fall in the pizza) proceeded to complain for ten minutes about her job and how much she hated it. While we were waiting another customer arrived to complain about their order as it had taken 40 minutes and they received no marinara sauce. Tiana told them that if wasn’t her problem and after they left she continued to complain about the customer. Overall it was a very uncomfortable experience and somebody needs to retrain the staff on customer service policies. Also as a side note the floor in the kitchen was filthy and seemed very unsanitary. Our pizza was good but not worth the unprofessional and rude interactions we had with the employees.

Placed an online order using a 40% off coupon. Ordered 2 pizzas and buffalo mac and cheese. We were told 40 minutes. Our food was ready before the time. It was made exactly how we asked. It was a nice quick dinner and the coupon made it a cheap dinner too. Win win for everyone!

Great pizza and other food, nice staff, and reasonable prices. Glad this one stuck around after they closed a few some months ago.