Chili's Grill & Bar

Delighted to lunch here with friends again. Great food, excellent drinks.

You know, I got to tell ya, I hadn't been to Chili's in a long time. Wasn't very pleased with the last couple of visits.
I was given a gift card at Christmas and finally decided to use it. I had the Boss burger and it was delicious. My girlfriend had the steak quesadillas and she thought they were delicious too.
They finally got rid of those terrible tile top tables that were impossible to get clean. Now they have a nice solid wood surface.
The food came out quickly and service was good.
I only gave 4 stars because that stupid pay at the table kiosk was so dirty, I asked our server to get it off the table.

Food was good and our waitress was new. Made a minor mistake but fixed it promptly. Service was quick and the mixed drinks were well made.

My husband and I always order from here and have always had a great experience the food is amazing and the service is great. We placed an order and the items we received were not the right ones and half our order was missing so we called back and spoke with Tracy and she was very attentive and corrected the mistake and had me come in the following day to pick up the items.
Thank you ???? for rectifying the mistake and being willing to give us the items that were missing, that is great customer service.

We enjoy eating here. We usually sit in the bar area because of the sports on their TVs there. We have 2 locations near us that we go to. One is on Cooley Street in Springfield Massachusetts, and one is located on Riverdale road in West Springfield Massachusetts. Both are good locations. They have consistently good service and the staff are friendly and attentive. The food is consistently good. Parking is adequate at both locations. The West Springfield location is a higher traffic area and some times there is a wait. Definitely recommend these locations!