Shaking Crab

(5 Reviews)
18 Cottage Ave, Quincy, MA 02169, USA

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Contacts

Category: Restaurant,
Address: 18 Cottage Ave, Quincy, MA 02169, USA
Zip code: 02169
Website: http://www.shakingcrab.com/
Opening hours (Edit)
Monday:5:00 – 11:00 PM
Tuesday:5:00 – 11:00 PM
Wednesday:5:00 – 11:00 PM
Thursday:5:00 – 11:00 PM
Friday:5:00 – 11:00 PM
Saturday:12:00 – 11:00 PM
Sunday:12:00 – 10:00 PM

Customer Ratings and Reviews

  • I'LUVME B. on Google

    (October 13, 2019, 12:48 pm)

    Yes it may be expensive for a bag of whatever you may like but it was so worth it. I had so much that it lasted me for two days after with a family of 4. A little spicy but delicious. They do have different sauces to offer you. Good good good. Who wants to take me and pay? Lol

  • TJ Dudley on Google

    (October 2, 2019, 1:01 pm)

    Waiter was friendly and attentive and the food was great. If you're up for some messy seafood then stop by. Definitely do not recommend bringing anyone that doesn't eat seafood. The appetizers are good but limited.

  • Angela Forbes on Google

    (August 12, 2019, 12:05 am)

    Holy Toledo! I got the shake bag with shrimp and mussels plus sausage in there signature sauce hot. Amazing! I ate the whole bag myself (don't judge me). What a taste explosion. Definitely recommend this place to everyone. ????????????

  • Medjine Tercy on Google

    (July 25, 2019, 10:59 am)

    I have been to Shaking Crab in the past, and have never really had a bad experience with them. However, I was disgruntled by my experience Monday night when I took my mother out for her birthday. Wanting to make my mother's day special, I took her out to Shaking Crab. She wanted to take her meal to go and enjoy it at home, so we opted for take out. This was my first time doing takeout at this restaurant, so I didn't know what to expect. I definitely did not expect after driving 40 minutes under torrential rain to get home to a combo bag that had NO shrimp, one crab, and two halves of a corn, and paying full price at that. Brimming with anger, I called the restaurant immediately. They had been closing up at the time. Unable to suppress my emotions, I blatantly told them how this was a huge inconvenience to myself and my mother, and how this ruined a special night. When I spoke with someone, they were very patient and understanding of my disappointment and tried making it up by offering me a bag of shrimp. At this point, driving to Quincy for shrimp was not worth it, so I said I preferred at least a refund. I was told at the time that would not be a possibility, so I even asked for a partial; I didn't receive my combo, so it did not make any sense for them to keep the money for something I did not receive.

    Since it was late, I was told to call back the next day to resolve this issue and that a partial refund may be possible. I followed up with them the next day and spoke with the manager, and I reiterated my frustration and disappointment. I explained everything to him. I even offered to send them the pictures of the bags. He was really apologetic and understanding. I was very very grateful because the manager did make a huge effort, and he was able to work with me to find a resolution that worked for me and redeem the restaurant. I told him that I did not want my experience to mar my opinion of the restaurant, and he agreed that is not what they want too.

    Although this was a huge blunder that initially ruined a special night for my mom and I, I don't feel it fair to completely write them off and give them a poor review. At the end of the day, their approach to amending the blunder and finding a resolution that worked for me, redeemed them in my eyes. I really appreciate their great customer service and accountability. They deserve a this review simply for their efforts in rectifying the situation.

    Thanks Shaking Crab!

  • E. V. on Google

    (May 21, 2019, 11:42 am)

    A good time. Be prepared to get your hands dirty. The food is great but hands on indeed. Prices aren't bad for what you're asking for. Crab and lobster aren't cheap. All around a good time and great meal.

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