Category: | Meal delivery, Restaurant, |
---|---|
Address: | 683 Tremont St, Boston, MA 02118, USA |
Zip code: | 02118 |
Website: | https://theuppercrustpizzeria.com/ |
Opening hours (Edit) | |
---|---|
Monday: | 11:00 AM – 10:00 PM |
Tuesday: | 11:00 AM – 10:00 PM |
Wednesday: | 11:00 AM – 10:00 PM |
Thursday: | 11:00 AM – 10:00 PM |
Friday: | 11:00 AM – 11:00 PM |
Saturday: | 11:00 AM – 11:00 PM |
Sunday: | 11:00 AM – 10:00 PM |
I always come grabbing some food in here. I love the fast customer service and well made dishes. Never disappointing.
We’ve been ordering from here for many years so when they announced the change of ownership a few months ago we were disappointed but figured we would give it a chance. First time out the gates epic fail. I ordered my pizza and was told it would be 45 minutes. I called once we had gone well past the hour and was told yeah I forgot about your order so the pizza has been sitting for like 30 minutes already and we don’t know when we will deliver because we don’t have a driver. What ? No offer to make it right I had to tell them what to do I.e make fresh pizza and get it delivered ASAP.
Post incident - customer service reached out and absolutely made things right. I got my pizza and it was delicious.
Very delicious pizza excuses the slightly upscale price?
Staff need little smile at least. Boss need to pay more to them.