Category: | Cafe, Restaurant, |
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Address: | 4015 W Saginaw Hwy, Lansing, MI 48917, USA |
Zip code: | 48917 |
Website: | https://www.mcdonalds.com/us/en-us/location/MI/LANSING/4015-W-SAGINAW/550.html?cid=RF:YXT:GMB::C |
Opening hours (Edit) | |
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Monday: | Open 24 hours |
Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
Food and employees excellent. I was there at 10am Saturday and it was very busy. Had to wait a little, but always good!
Usually pretty good always fast. But today I ordered a vanilla latte and there was absolutely no vanilla flavor. Disappointing.
There is an awesome manager there and this isnt a negative review at all because I love a lot of their staff. Just basic leadership stuff. For example, if all I am waiting for is ice in the ice machine to fill my cup with a beverage, I think the staff thought I had a complaint or they would have helped me sooner. Needless to say, it took 4 minutes for 20 employees in a slow McDonalds to actually ask me why I was standing at the counter. No worries but I cant give a 4 or 5 after that. In short, If someone is standing at the counter, acknowledge them.
This McDonalds management team and employee went above and beyond when my car stalled and I was stuck with my family and we aren’t from the area. During their busy lunch hour, the manager allowed his employee to come out to try to jump start my car. Really appreciate this extra level of service!!!!
I ordered a large chicken nugget meal. The nuggets were cold and I only got a medium fry. They remade the nuggets and gave me a fresh large fry. 2 bags of food, and still no napkins.