Category: | Restaurant, |
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Address: | 32751 Concord Dr, Madison Heights, MI 48071, USA |
Zip code: | 48071 |
Website: | http://www.steaknshake.com/locations/23847-steak-n-shake-concord-drive-madison-heights |
Me and my friends used to come here during the winter. They had a nice handsome waiter last time we visited (forgot his name lol).
Just visited again and the waitress here are too busy in their phones or talking with co workers to do their job ! No one seats the door as several people has said before my comment. Overall food was good just took forever.
Had to come to this location as the Livonia one is now closed from the sign that said they're changing Franchise owners. My food was fresh & delicious as it should be for the wait. Not very busy probably because you typically wait longer than you would at Culver's. I'd come here again.
Very friendly staff, good with suggestions, generous portion of stick fries. Had my first BBQ with bacon and curly onions, it was exactly what I expected. Ordered it with grilled onions rather than the extra raw onion, it was the right decision. Glad i dropped in for a quick dinner on the way home
My experience here was not so great in regards to the end of our visit. I came to the counter to pay my bill. I stood there for about what seemed like forever. There was a lady sitting at the counter. A woman from the cooking area approached the woman and asked what she needed. The lady states what she needed and the worker readily walks away to attend to her. She walks back with the lady's order, then immediately left the area again, WITHOUT a blink of an eye to acknowledge me, then stops at the sink, only to rinse her hands for TWO seconds and walks away to the cooking area where she put cloves and began to handle food. Finally had to ask who was gonna help me, the cook turned and said someone would be right with me. Finally someone came to take care of my needs. I certainly complained about the wait to pay my bill and the worker whom had not washed her hands. Was VERY patient but was extremely irritated.
Was in the area and wanted a burger. The 4 for $4 meals sold me. I ended up getting two of them and a milkshake. The milkshake was delicious and paired perfectly with the meals. The burgers were relatively good and for the price it was hard to beat the meal I received. Onions rings were very good.