Caribou Coffee

I order a bagel with cream cheese and a coffee at the drive thru. The employee holds out what looks like a broomstick with a credit card machine attached. He ask me to insert my card,It’s awkward to say the least and then it prompts me to add a tip which I do. I get my food and the the cream cheese is not on the bagel. It’s on the side, I did not ask for that. Now I find myself trying to spread cream cheese in my car and getting crumbs everywhere and wondering why I tipped someone that couldn’t be bothered swiping my card for me or spreading cream cheese on my bagel. It’s like self checkout at the grocery store. I’m happy to do it but don’t expect a tip for doing nothing.

Very fast service. The staff was quick, efficient, and kind.

With comfortable corners and sitting spaces to enjoy your food/drink and company or a book, this Caribou is an inviting, charming respite. David and crew are fantastic in their drinkcraft and service.

Every time I order the iced crafted press, I get ice with a little crafted press sprinkled on top. This time I asked for less ice. Still got way too much ice so I asked them to top it off before drinking it and they said they'd have to make me a new one because I grabbed it from them. I felt bad so I scooped the ice out myself and as I'm leaving I was so annoyed that I drove back and asked for a new one. I got this one with less ice like I wanted but filled up 3/4 of the way. If the amount of actual drink is a set amount (as in so many ounces), please let me know and I'll edit this to 3 stars instead of 1. When I returned, they told me I had to throw the first one in the garbage myself because I I had touched it. Pretty silly. Might want to teach common sense. Not off to a great start Hugo Bou.

Update: stopped by last sun am and ordered the same through the drive through and they made it perfect. Thanks!