Category: | Restaurant, |
---|---|
Address: | 739 N, US-67 A, Florissant, MO 63031, USA |
Zip code: | 63031 |
Website: | http://www.stlpw.com/ |
Opening hours (Edit) | |
---|---|
Monday: | 10:00 AM – 10:30 PM |
Tuesday: | 10:00 AM – 10:30 PM |
Wednesday: | 10:00 AM – 10:30 PM |
Thursday: | 10:00 AM – 10:30 PM |
Friday: | 10:00 AM – 11:30 PM |
Saturday: | 10:00 AM – 11:30 PM |
Sunday: | 10:30 AM – 10:00 PM |
I had an issue Saturday night with an order that was not delivered. I was really disappointed because no one was answering the phone and then it was too late to order from anyone else. I called this morning and spoke with a manager who apologized and I explained I was completely turned off and they had lost me as a customer. This evening I received a call from the owner who explained their spectrum services crashed and they lost their phone and internet service. As a spectrum customer that has happened to me numerous times so I understood. All the employees are always very polite so I was shocked when this happened. I thought it was great he reached out to personally apologize and also offered a credit for the situation. Their kindness and accepting ownership I thought showed they care about their customers experience. My family enjoys the food here and they have definitely earned another shot from us. Thanks Kevin and your staff as well.
Wing were ok but the pizza was great! Ordered online and the food was here at the expected delivery time