Category: | Restaurant, |
---|---|
Address: | 324 Ryders Ln, Milltown, NJ 08850, USA |
Zip code: | 08850 |
Website: | https://www.applebees.com/en/restaurants-milltown-nj/324-ryders-lane-95098/?utm_source=Google&ut |
Opening hours (Edit) | |
---|---|
Monday: | 11:00 AM – 12:00 AM |
Tuesday: | 11:00 AM – 12:00 AM |
Wednesday: | 11:00 AM – 12:00 AM |
Thursday: | 11:00 AM – 12:00 AM |
Friday: | 11:00 AM – 1:00 AM |
Saturday: | 11:00 AM – 1:00 AM |
Sunday: | 11:00 AM – 12:00 AM |
We normally have a great time at Applebee's in Milltown. But tonight we were seated in a timely fashion, and met our server Michael H. He took our drink orders and brought them back pretty quickly. But when he brought our drinks he didn't say a word, didn't ask if we were ready to order, which we were. He instead went back to the other side of the restaurant where there were other employees sitting and hanging out. We waited over 10 minutes watching him talk to his co-workers and laugh across the restaurant. I would've understood if he were busy serving other tables, but we were watching him just talk for ten minutes. Disappointed.
Edited: 01/11/2019
Awesome customer service from management! I ordered carside to go and it was brought out quickly and was fresh. I got home and realized I was missing an appetizer from my 2 for $20 and an entree. It was a busy Friday night and I could tell things were hectic when I picked up my food. I called and the manager Holly instantly asked "what can I do to make this right"? The food was ready in less than 10 minutes and she included 2 free hot fudge shooters for the trouble. Very nicely handled.
Good food, great service. Reasonable prices. Great place to go.
Food was good and fast service! Waitress was lovely. Thank you!
For those who don't know Applebee's, it's a chain of diners that have a selection of popular American style food. Most dishes they serve are really good. Service is usually good. Prices are reasonable.