| Category: | Restaurant, |
|---|---|
| Address: | 946 S Elmora Ave, Elizabeth, NJ 07202, USA |
| Zip code: | 07202 |
| Website: | http://www.originalprimopizza.com/ |
| Opening hours (Edit) | |
|---|---|
| Monday: | 10:00 AM – 2:00 AM |
| Tuesday: | 10:00 AM – 2:00 AM |
| Wednesday: | 10:00 AM – 2:00 AM |
| Thursday: | 10:00 AM – 3:00 AM |
| Friday: | 10:00 AM – 4:00 AM |
| Saturday: | 10:00 AM – 3:00 AM |
| Sunday: | 11:00 AM – 2:00 AM |
*update* ordered at 11pm arrived at 1am, cold. Driver was apologetic, girl on the phone was apologetic. No compensation for 2 hour wait was offered.
*update 2* They called to apologize after review went up. As you can see from review response, they offered a free pie on next order. I won’t be in town to take advantage but I do appreciate the call back and message from the owner. I believe it is genuine. Increasing my review from 1/5 to 3/5 stars, it was probably just a bad night.
I LOVE THIS PLACE!! Not only is the food amazing but the customer service is on point. I ordered a cheesesteak sub with fries and it was delicious!
I previously did a review a couple of weeks ago which was not a good one due to the lack of customer service but I had to do a review about my experience via online order, it was awesome.
I even had to call the store to make a request and the staff member who answered helped me and was very courteous also the female delivery driver was super. The food was delicious, Primo`s Pizza are always fantastic and the price and delivery time was on point. I'm glad that the owner was prompt and so understanding about my previous ordeal. This shows a great definite improvement in customer service and the food already being amazing, this place can only continue to do very well and please continue serving that delicious food.