Matthews Ford

They have a very good body work department have had 2 different vechiles here go to deer and they have done a bang up job on both of them.

Their employee staff was amazing curtious friendly wish I had bought a car there

My saleman Nathan Gordon was great to deal with he went above and beyond, to help my family find the right car for us. However, I am not happy about having the car brake down only having it for 8 days. Granted it's a used car but still it should of never happened. It was a minor thing the battery but that is part of them inspecting the car before it was sold for what I heard for an employee . I am just glad that they fixed the problem for me. I give Nathan Gordon five star and Ford them self a three and a half for the inconvenience .

Always very friendly. And take excellent care of me and my vehicle

I have had a very good overall experience with Matthews, their employees are very nice and helpful. I purchased a 2017 Ford Escape from them and I am very happy with my purchase except that when I purchased it I was told that I would be able to get a vehicle to drive if this one needed to go in the shop for any extended repairs which was very important to me because this was the only vehicle I had and I would lose my job if I did not have it. The first time I had to take my car into the shop I asked about getting a loaner or even renting one which I was willing to pay for. I was then told they do not give loaner vehicles and that I was not old enough to rent one. I found it ridiculous that i was old enough to purchase a car from them but not old enough rent one even though I was told that I would be able to when I purchased it. I have checked with other dealerships and they all most all offer a loaner or a rental that I would be able to get. Other than that issue I was very happy with Matthews Ford but i am not sure if i will purchase my next vehicle from them because of this issue.