Jim's Steakout

Excellent stuff and food. Prices can be lowered a bit!

Philly with mayo = greatness 5star chicken finger subs also.

Been going to this Jim’s location for years being a UB alum and living in the area; tonight, I had an above average and phenomenal experience that warranted a review! Not sure what his name was but guy in the Pepsi hat that addresses everyone by sir and mam; you deserve some sort of raise or promotion or something because you are VERY professional and well mannered with just an all around great aura! I ordered a turkey sub, they put it on the wrong bread (wheat and White sound the same over the phone so I’ll chalk it up to that). The team went above and beyond to make sure I got the right sub and even threw in a drink for the inconvenience. I work at ADP and work with TONS of small businesses locally and I have got to say that the level of team work and professionalism I saw was above par! Whoever the owner is, your team tonight August 21st around 9:45pm is top notch, especially the guy in the Pepsi hat that was working the counter.

A group of us college kids had just driven from Albany, then went to Niagara falls, then needed to eat. This was at midnight. We show up, laughing a bit louder than we should, and ordered. All 10 of us shut up real quick when we got the food. It was so good it floored us. Months later we still talk about this place. And every time I am in Buffalo you bet your but we are going there.

The man who took our order was wonderful! He acknowledged me as soon as I walked in and took my order right away. He was so friendly and attentive! He even said goodbye to me as I was leaving! The food was good and the restaurant was clean. I will definitely go back!