Beanie's Cafe @ the Hawk

This review will be long. Please read the whole thing. First I'd like to emphasize that I feel it's of utmost importance to support our Seneca neighbors. I very much want to try Beany's again, but I hope these problems will be addressed over the coming weeks:
1. Burnt food.
2. Corn soup delicious but lukewarm.
3. Dishes for the people in my group came out at different times.
4. I never received something I'd ordered.
I would rather have received it, eaten and enjoyed it instead of having to ask for it to be removed from the bill.
5. Loud kids running amuck. They weren't bad kids; they were just kids being kids. But when someone takes a friend to dinner, they both expect to be able to hold a conversation. All that ruckus cam be off-putting for a lot of people.
The bright spot at Beany's is Ava the waitress. She's perpetually cheerful and tries to accommodate everyone. But she could use some help out front. She can't do everything, and it appears she is expected to.
I say these things with love and respect for Seneca business endeavors. I'm hoping these problems can be fixed. I'd like to see them succeed. Seneca Nation members deserve to have their efforts pay off. But their customers deserve a good experience too.

I had an amazing experience here!! Super friendly staff all around, quick service, amazing food, and a handful of homemade desserts to choose from. My server, Steven, did a great job and was super efficient. Will definitely be back for more biscuits and gravy.

Walked in and stood at entrance for a minute before sitting down at a table in clear view of the counter where there were people working. We sat there for 5 minutes with zero acknowledgement before we left. Would not return.