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Jade Palace Restaurant

(3 Reviews)
602 Ridge Rd, Webster, NY 14580, USA

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Contacts

Category: Meal takeaway, Restaurant,
Address: 602 Ridge Rd, Webster, NY 14580, USA
Zip code: 14580
Website: http://jadepalacewebsterny.com/
Opening hours (Edit)
Monday:11:00 AM – 9:30 PM
Tuesday:11:00 AM – 9:30 PM
Wednesday:11:00 AM – 9:30 PM
Thursday:11:00 AM – 9:30 PM
Friday:11:00 AM – 10:30 PM
Saturday:11:00 AM – 10:30 PM
Sunday:12:00 – 9:30 PM

Customer Ratings and Reviews


  • (August 20, 2019, 2:17 am)

    We were so pleased with our food. I ordered the moo shi pork. Awesomeness! My husband special ordered his meal and he was also quite satisfied. The food came out hot and plentiful. Leftovers for lunch tomorrow.


  • (June 17, 2019, 7:20 pm)

    This review is for 2017-Before I post it. Jade Palace makes great drinks...very strong and good priced...
    Now my review from two years ago-This restaurant has been here for as long as I can remember. The food used to be really good and it used to be a good dining experience.Thing's over the years, however, have changed. Unless you're really looking you might just pass right by the place while driving because the outside of the yard is completely over grown with weeds that are taller than the front door. The outside of the building is completely run down and the parking lot has needed repaving work for years with the many pot holes. When you go in the owner's have always been very nice, but inside the building, the carpet is still the same carpet that has been there for the last 25 years that I have been on and off again stopping in occasionally. The lighting is very dark. Some of the wait staff are very good, and then they have been some that are just plain rude, one time we were in there my wife and I and we were the only ones there and we asked if there were any lunch specials and the waitress was s rude she said I don't know but you can get up and go to the front and look to read what it says on the lunch board. The last time I looked it was a wait staff's job to know the menu and the special's. The last time we were there was last year. The food quality was bad. My wife got her food. The waitress dropped off her food and ran back... and I waited for nearly 20 minutes later before she came back with my food. I do know for a fact that all entrees are supposed to come out at the same time, and if the entree is not ready you don't send out half a table. But anyway...as I was trying to eat a fruit fly and a gnat landed on my food and was crawling up my noodle's I was grossed out. I called over the waitress and showed her, and first, she tried to make up an excuse like well or maybe it was part of the noodle I said no, look again it is moving. I lost my appetite. She just picked up the plate said nothing else took the plate in the back and came out with the check. Did not offer me anything else, but at that point, I wouldn't want anything else. But you can see exactly how the restaurant looks on the outside and the inside the lack of care that goes into the restaurant anymore. I do not recommend going here.


  • (June 8, 2019, 11:07 pm)

    What a wonderful place to eat. Loved the food and atmosphere. Skip take out enjoy eating in.

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