Dunkin'

Pretty good experience for me. I placed a mobile order for the ice latte special, which wasn't quite ready when I got there, but arrived a minute or two later. There's a fine line between ordering a few minutes earlier to have it ready when I arrive or to have the drink freshly-prepared.

The service was so so. I received my free birthday iced hazelnut latte and it was suppose to be semi sweet but the rep never put any syrup in it. So when I tasted it it tasted like coffee made with dirty water. Far different from the same latte I had on Christmas Eve at 34th Street Penn station. So know I know it has to do with the location.

Drinks and food are normal DD goodness, the staff made my ice coffee the way I like it so that is a major plus.

Cons:
Dirty floors and sticky tables - I sat for 45minites and no staff came to clean or sweep.

Loud - looking for quite haven, this ain't the place. The source of the noise pollution are the loud staff speaking and yelling in their native language and the obnoxious college students.

Best to pop in and go if you are in the area.

But towards the end of my 45 min stay, the place got quite, but caveat emptor.