Panera Bread

(5 Reviews)
4821 Commercial Dr, New Hartford, NY 13413, USA

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Contacts

Category: Bakery, Meal takeaway, Cafe, Restaurant,
Address: 4821 Commercial Dr, New Hartford, NY 13413, USA
Zip code: 13413
Website: https://locations.panerabread.com/ny/new-hartford/4821-commercial-drive.html?utm_medium=display-
Opening hours (Edit)
Monday:6:30 AM – 10:00 PM
Tuesday:6:30 AM – 10:00 PM
Wednesday:6:30 AM – 10:00 PM
Thursday:6:30 AM – 10:00 PM
Friday:6:30 AM – 10:00 PM
Saturday:6:30 AM – 10:00 PM
Sunday:7:00 AM – 9:30 PM

Customer Ratings and Reviews

  • Anthony Giambattista on Google

    (June 15, 2019, 10:47 pm)

    I absolutely love everything Panera, isn't really anything bad I can say about it. Definitely deserves 5 stars, never had any order problems at this location.

  • Raven The Weirdo on Google

    (June 9, 2019, 11:21 pm)

    First time I was ever there and I am impressed! I love how you have two ways to order, either speaking to a person or through the ordering kiosks. Speed of service and the quality and taste of the food is awesome!

  • Bethany Mizgala on Google

    (April 28, 2019, 8:01 pm)

    I know I'm a very picky eater, and I enjoy the convenience of customizing my order at Panera. I know that making changes to the original can throw people off and things can get forgotten. I can live with that. However, there have been more instances than not where I've simply gone up to ask for the correct changes to be made and there is no acknowledgment of the mistake whatsoever. Today, for example, I ordered a salad and added avocado, which costs an extra dollar. The avocado was missing, so I went up to the window and the look on the face of the employee made it seem as though I was lying and she had better things to do. When she handed it back to me, there was no “I’m sorry about that, enjoy”. Maybe I’m just used to decent customer service, but if you are going to make a mistake, acknowledge that you were wrong and don’t make the customer feel like they are wasting your time.

  • Samuele Vaccari on Google

    (April 18, 2019, 11:46 pm)

    Great food, quick, healthy alternative and ten times better than fast food. Nice place to study, natural drink (teas) are great. Always reliable. Bathrooms are always clean and waitresses and waiters are always polite.

  • Rodrigo Pérez González on Google

    (March 9, 2019, 2:57 am)

    Pretty regular. Food is good. I prefer their lunch menu over their breakfast options. The latter seems to have less flavour than their well-rounded afternoon+ menu.
    Customer service in this particular location is alright. Servers and cashier's are not particularly nice, but their not mean either. They just don't consistently make me feel welcome.

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