Category: | Restaurant, |
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Address: | 4 Central Terminal Area, Jamaica, NY 11430, USA |
Zip code: | 11430 |
I wish I had had the time to speak to the manager of the O'Neal's on April 12th about five-thirty. The people working in the bar area were simply perfect: friendly and efficient without being invasive or fake, and they actually seemed to be happy, which is the big problem with people who work in customer service oriented establishments at JFK. So often they do not seem happy. This is unquestionably the result of good recruiting and good management - all the way up to the top. I never did understand why anybody would treat the people who worked for them poorly. Obviously O'Neal's policy is to treat everyone well - even the employees and managers, as well as the customers.